Shipping policy

Shipping Policy – Beneath the Dust Jacket

Subscription Shipping Schedule

Beneath the Dust Jacket is a monthly subscription service. Payments are automatically processed on the 1st of each month, and your subscription box will be shipped out on the 2nd Friday of each month.

Example: If you subscribe on April 1st, your box will ship on the second Friday of April.

Please note: Our shipping schedule is subject to change based on holidays, supplier delays, or logistical updates. Any significant changes will be communicated to subscribers via email in advance.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout and may vary based on your location.

Estimated delivery times after dispatch:

  • UK: 2–5 business days

Please keep in mind these are estimates and may be affected by postal delays, customs processing, or weather conditions.

International Shipping

At this time, we offer shipping within the United Kingdom, the US, Canada, Poland, Germany, the Netherlands, Ireland, Sweden, Gibraltar, Kuwait, Australia and New Zealand. 

If you are located outside of the UK and are interested in subscribing, please email us at info@beneaththedustjacket.com with your country and postal details. We’ll be happy to explore potential shipping options on a case-by-case basis.

Tracking Your Box

You’ll receive a Shipping Confirmation email each month once your box has been dispatched, including tracking information. If you don’t receive your tracking email within a few days after the 2nd Friday of the month, please reach out to us.

Delivery Concerns

If your package is marked as delivered but is missing, please first check with neighbors or your local postal facility. If the package is still missing, contact us within 14 days of the delivery date.

For issues with damaged or incomplete boxes, please refer to our Refund Policy for next steps and resolution guidelines.

Address Updates & Shipping Errors

To ensure your box arrives safely, please keep your shipping address up to date. You can update your address via your account settings—changes must be made before the 1st of the month to apply to that month’s shipment.

We are not responsible for delivery issues caused by incorrect or outdated addresses.

Need Help?

We’re here to help with any shipping-related questions. Email us at:
 📧 info@beneaththedustjacket.com